Overworked, Underpaid and Unsure? Understanding Your NHS Obligations Could Change Everything

Feeling overwhelmed, underpaid, and unsure where your NHS responsibilities really begin and end? You’re not alone. Many dentists and therapists are drowning in UDAs, fearful of complaints, and providing treatments they’re not actually contracted — or qualified — to do. In this blog, Dr Jane Lelean, dentist and Master Certified Coach, breaks down exactly what the NHS expects of you, with direct extracts from the official GDS contract and related guidance. You’ll discover the clear boundaries between mandatory and advanced services, how to assess case complexity, and how to communicate treatment options with clarity and confidence. Step away from confusion, fear, and burnout — and towards a calmer, more rewarding career.