Your patients may ask for whitening, orthodontics or implants, but the treatment is rarely what they are really buying. Discover the emotional drivers behind treatment…
Feeling overwhelmed, underpaid, and unsure where your NHS responsibilities really begin and end? You’re not alone. Many dentists and therapists are drowning in UDAs, fearful…
Two neighbours set out to build their dream homes. One invested in an expert architect, creating a house that lasted a lifetime. The other cut…
32 evergreen published articles from the dental press written by Jane Lelean in PDF format for you to download.
If you’ve ever hesitated to book a course—waiting for the perfect window in your diary—this blog will reframe your thinking. There is no ‘status quo’…
Many dentists feel stuck, undervalued, or frustrated with patients who shop around. It’s time to ditch fee-per-item treatment planning and embrace outcome-orientated, patient-focused care –…
Martin Lewis may be talking about interest rates, but the smartest investment dentists can make is in their ability to communicate more effectively with patients.…
If you’re feeling stuck, stressed, or disillusioned in your dental career, you’re not alone. Discover how to bridge the gap between disconnection and fulfilment —…
When dentistry is perceived as a product rather than a valued service, patients often fixate on price over long-term health benefits. By focusing on building…
Many dentists shy away from selling, preferring to focus on patient care. Yet, by relying too heavily on software for patient communication, they risk becoming…
n today’s dental landscape, the focus often shifts to selling treatments as commodities rather than fostering long-term relationships that prioritise patient health and trust. This…
What is the Value of Your Incomplete Treatment Plans? “Why Incomplete Treatment Plans Could Be Costing Your Practice Thousands” I was recently approached because dental…
Being a dentist is more than just having a degree and the ability to treat patients. While clinical knowledge and skills are fundamental,…
Body language is like a silent language that speaks volumes in every interaction. Whether it’s a simple chat or a crucial negotiation, how we carry…
Unlocking the Power of communication Introducing Our Workshop Patient Centred Sales – BEST CHOICES In the bustling world of dental practice, where every patient interaction…
Understanding how your patient makes decisions: Ask These Questions you can ask better questions, you will receive better answers As a dentist, I know that…
Are you starting to see white spaces appearing in your appointment book? Are you hearing patient putting treatment off until the next exam? Are…
Understanding Your Patients: The Power of Understanding Decision Strategies As dentists we often focus on learning and developing clinical skills, and expertise. Unfortunately, this is…
Unlocking Your Smile: The Dentist’s Guide to Charging Bands Based on Qualifications and Experience If we were to survey our patients, would they expect to…
Unlocking the Power of Patient-Centred Dentistry: The Missing Piece in Dental Education Are you a dentist who feels that something crucial was left out of…
