Time Is Precious. Learn More in Less Time.
Time is your most precious resource. And understanding yourself—how you think, how you learn, how you communicate—is the most effective tool available to you as a dental professional.
As dentists, we’re professionally committed to continuing education. But what if you could make your learning work better for you? What if you could learn in a way that not only saves time, but also deepens confidence, increases team cohesion, reduces complaints, and improves patient outcomes?
In this article, I’ll introduce you to the four learning styles that shape how you and your team take in and apply new skills. When you know how you learn best—and how your colleagues learn—you can learn more in less time, communicate more effectively, and transform your working day. Understanding your learning style will help you be more selective in choosing your CPD so that you make the most from your time and financial investment.
First, imagine two axes:
- Top to bottom: How You perceive information—from direct experience (top) to abstract concepts (bottom)
- Left to right: How you process information—from active experimentation (left) to reflective observation (right)
This gives us four styles:
- The Imaginers – “Why?”
- Learn best through experience and reflection
- Value emotional engagement and connection
- May struggle with fast-paced or high-pressure settings
- The Thinkers – “What?”
- Love theory, ideas, and structured learning
- Seek recognition and knowledge
- May hesitate to trust their own creativity
- The Doers – “How?”
- Hands-on learners who like to get things done
- Driven by productivity and efficiency
- May forget to involve others or reflect
- The Innovators – “What if?”
- Thrive on change and possibilities
- Motivated by growth and improvement
- Can overlook the detail or consistency
No style is better than another—each has its strengths and blind spots. For true growth, we need to recognise our own preferences, stretch into other styles, and support every team member in their preferred way of learning.
What is your preferred way of learning?
Now you know the 4 ways people learn it will help you invest your training budget wisely saving time and money while improving standards and developing new skills.
Choose Evidence-Based Training That Works
To make training truly effective for everyone in your practice, look for courses that include:
- Reflection time
- Group discussions
- Delivery of tools and techniques
- Opportunities to practise
- Integration and application
- Time for Q&A
- Time for ongoing support
With all these elements you can learn in a way that saves you time, stress and money, developing your team and practice culture in a efficient way.
Now you know the criteria for evidenced based learning, lets look at some of the challenges you may be experiencing day to day.
Does This Sound Familiar?
Many dentists tell us they face challenges like:
- Anxiety, stress, and impostor syndrome
- Fear of complaints or criticism
- Pressure to meet financial targets
- Confusion around NHS/private treatment options
- Feeling short of time or emotionally drained
- Investment in expensive clinical courses that don’t deliver the promises
- Investing in clinical training—but patients still say “no”
We want something different for you:
- Calm, confident communication
- Clearer treatment conversations
- More “yeses” from the right patients
- Stronger relationships with patients and your team
- Better results—and better rewards
I have a mantra that a problem can only be present in the absence of a truth full conversation.
I have been where you are and the cause I experienced those same fears and anxieties I developed patient centred communication-BEST CHOICES. It worked and now I share it with dentists and team members so they can experience the results too.
Why This Matters: The Communication Gap at the Heart of Dentistry
Most of the challenges we face in practice today come down to communication.
- Fear of complaints or criticism
- Pressure to hit targets
- Patients choosing cheaper treatment over better outcomes
- Confusion around treatment plans
- Limited NHS options
- Constant time pressure
- Investing in clinical training… yet patients still saying “no”
At the heart of every one of these issues lies a breakdown in communication—between dentist and patient, between team members, and even within ourselves.
That’s why we created the Patient-Centred Communication – BEST CHOICES programme. It gives you a practical, step-by-step framework you can use to build stronger patient relationships, have more meaningful conversations, and grow your practice in a way that feels authentic and rewarding.
I would like to invite you to join us in Newcastle from 6–8 July for Patient centred communication-BEST CHOICES, so you can say goodbye to fear anxiety and overwhelm and hello to the fulfilling rewarding career
What you will learn
Communication Is the Core Skill That Changes Everything
At the heart of almost every daily challenge is a breakdown in communication—between you and your patients, your team, or even yourself.
That’s why we created Patient-Centred Communication – BEST CHOICES. It’s a proven, practical framework that gives you the confidence, language, and structure to have better conversations that lead to better care, better uptake, and better outcomes—for everyone.
What You’ll Learn in Newcastle
Join us for a three-day, hands-on workshop where you will:
- Learn the psychology of effective patient communication
- Practise using a structured framework in a safe, supportive environment
- Reflect with colleagues and create action plans for your practice
- Build the confidence to implement what you’ve learned right away
You’ll uncover:
- What’s working—and what’s not—in your communication
- How to ask the right questions, at the right time, in the right way
- What your patients aren’t saying—and how to hear it anyway
- How to build trust and clarity that leads to “yes”
This training is for everyone—whether you’re a dentist, nurse, receptionist, Patient Care Coordinator TCO, or practice manager. Because the patient experience doesn’t start in the surgery. It starts at hello.
How de deliver
How We Deliver
This is not a lecture. It’s a dynamic workshop built for how you learn:
- Small group environment
- Bring your nurse free
- Tools and techniques you can implement immediately
- A safe space to practise and reflect
- Time to ask questions and explore possibilities
- Ongoing support after the course
We meet you where you are—then help you grow.
What If… This Changes Everything?
What If This Changes Everything?
What if you could:
- Learn more in less time
- Feel confident, clear, and calm
- Reduce complaints and increase compliments
- Build a stronger team and team culture where people want to work.
- Improve patient relationships and retention
- Increase uptake without “selling”
- Grow your income and your impact
- Be the dentist or team member everyone recommends
We know it’s possible. And we’ll show you how.
We can’t care more about your development than you do. But we do know that you’re more capable than you realise.
If you want to grow as a clinician, strengthen your team, and build a culture of trust and collaboration in your practice—join us. We’ve designed this course to make it easy for you to learn, grow and apply what you’ve learned the very next day.
If this resonates with you
Join Us in Newcastle – 6–8 July 2025
Patient-Centred Communication – BEST CHOICES is more than a course—it’s a career-affirming experience.
✅ Learn in a way that suits you
✅ Practise with confidence
✅ Connect with like-minded professionals
✅ Leave inspired, capable, and ready to take action
Early Bird Discount Ends Monday 31st March.
Spaces are limited. Follow the link below to find out more and secure your place.
We look forward to helping you become the communicator—and clinician—you were always meant to be.
Centred Communication – BEST CHOICES, a practical, proven, confidence-building training experience for the whole dental team.
Early bird discount ends at 23:59 today www.eventbrite.co.uk/e/1295761229719/?discount=Early-Bird-Newcastle-July-2025
