The Tale of the Three Paths: Lessons from Patients and Practice Owners

In Oldtown, Dr Solomon notices three ways patients seek care: those who prevent, those who act early, and those who wait until crisis strikes. A conversation under the wisteria arch with his coach, Purple Jane, reveals a parallel among practice owners: the navigator, the fire watcher, and the storm chaser. This parable invites dentists to reflect on their own path and what they might choose next

Riding Out a Recession: Guidance for Young Dental Clinicians

As household budgets tighten, many patients are delaying elective care, challenging young clinicians who have never worked through a recession. By strengthening core clinical skills, building trust, and adapting how you communicate, you can support patients through difficult times and position yourself for future growth.

When Owning a Dental Practice Becomes Overwhelming – And How to Take Control Again

Many dental principals feel exhausted, financially stretched, and unsure how to lead their practice. If you are overwhelmed, struggling physically and emotionally, or watching your relationships suffer, you are not alone. There is a better way to lead, grow, and enjoy your practice again

Overworked, Underpaid and Unsure? Understanding Your NHS Obligations Could Change Everything

Feeling overwhelmed, underpaid, and unsure where your NHS responsibilities really begin and end? You’re not alone. Many dentists and therapists are drowning in UDAs, fearful of complaints, and providing treatments they’re not actually contracted — or qualified — to do. In this blog, Dr Jane Lelean, dentist and Master Certified Coach, breaks down exactly what the NHS expects of you, with direct extracts from the official GDS contract and related guidance. You’ll discover the clear boundaries between mandatory and advanced services, how to assess case complexity, and how to communicate treatment options with clarity and confidence. Step away from confusion, fear, and burnout — and towards a calmer, more rewarding career.

When Silence Becomes Expensive: What Every Dentist Must Know About Self-Employment

Too many dentists assume that being an associate automatically means being self-employed — until HMRC says otherwise. Across the UK, both clinicians and principals are finding that their everyday working arrangements don’t match what’s written in their contracts. This article explores what it truly means to be self-employed in dentistry, how both sides can protect themselves, and why a truth-full conversation today could prevent financial and emotional pain tomorrow

Are you asking the wrong questions of the wrong people?Ask Better Questions, To Get Better Answers

In dentistry, the quality of the answers you get depends entirely on the quality of the questions you ask — and who you ask them of. Here’s why asking better questions of the right people leads to better decisions, better relationships, and better results.

The CIGAR Model: A Step-by-Step Framework for Problem Solving in Dentistry

Discover how the CIGAR model can help you, your dental team, and your practice move from challenges to clarity. Learn to define your current state, identify your ideal outcome, close the gap, take action, and harness your resources for meaningful results.

Turning on the Tap: How to Create a Steady Flow of Patients

If your appointment books feel a little dry, it’s not enough to simply turn the tap harder. You need to make sure the plumbing is connected. When the right systems, skills, and patient experiences are in place, flow becomes steady and sustainable. Here’s how to get your practice plumbing sorted.

Filling Empty Appointment Books: The Four Rs for Principals and Associates to Thrive Together

Empty appointment books are becoming more common as financial uncertainty grows. Rather than relying on quick fixes or automated systems, principals and associates can work together strategically to fill their diaries through retention, reactivation, referral, and recruitment. Here’s what to focus on to build a sustainable, thriving practice.