Discover how the CIGAR model can help you, your dental team, and your practice move from challenges to clarity. Learn to define your current state, identify your ideal outcome, close the gap, take action, and harness your resources for meaningful results.
If your appointment books feel a little dry, it’s not enough to simply turn the tap harder. You need to make sure the plumbing is connected. When the right systems, skills, and patient experiences are in place, flow becomes steady and sustainable. Here’s how to get your practice plumbing sorted.
Empty appointment books are becoming more common as financial uncertainty grows. Rather than relying on quick fixes or automated systems, principals and associates can work together strategically to fill their diaries through retention, reactivation, referral, and recruitment. Here’s what to focus on to build a sustainable, thriving practice.
Dentistry teaches us that early assessment and timely intervention prevent pain, cost, and complexity. The same applies to your wellbeing and your business. Here is a practical guide to spotting early warning signs, taking decisive action, and building a practice that thrives without burning you out.
Many dental professionals feel overwhelmed by time pressures, but behind every rushed appointment lies a set of hidden compromises. By breaking appointments into four key overlapping elements, you can reduce stress, meet patient expectations, and protect yourself professionally.
In dentistry, teamwork is often spoken about but rarely fully lived. Just like a championship sports team, a high-performing dental team doesn’t simply turn up on match day — they train, plan, communicate, and commit to the shared vision. True teamwork means muddy winter training sessions, shared strategy, and playing full out for patients, the practice, and one another. Explore what teamwork really means with Jane’s Six Magic Questions.
Many dentists know why their practice needs to change and what they need to do. The real transformation happens when they understand how. Discover why answering all four questions of change is essential to creating a thriving dental practice, and how the Brilliant Practice Evaluation can help you take the first step.
Dentistry never stops. Patients, paperwork, compliance, family, and life’s demands keep us running from one wheel to the next. But real change begins when you step off, pause, and take an honest look at where you are. By defining your starting point, setting your future direction, and choosing the right route, you can create a more fulfilling, sustainable career and life. There is a safe space to reflect, plan, and move towards the future you want — not just the one you’ve fallen into.
Dentists across the UK are frustrated by rising indemnity fees — but are we looking in the right place for the cause? While it’s easy to blame indemnity providers for being greedy, the truth may lie closer to home. Shorter appointments, commercial pressures, and a loss of real patient connection mean complaints are on the rise, driving up costs for us all. Bad dentistry, rushed communication, and unmet expectations don’t just damage patient trust — they impact every clinician’s bottom line.
From Hanoi’s rats to Delhi’s cobras, history shows us how incentives can backfire. In dentistry, bonuses for sign-ups, whitening, or Invisalign risk creating the same effect. Discover Jane’s 5 Magic Questions and a healthier alternative.